- Published on April 4, 2025
- In GCC
‘Wayfair Achieved in 2 Years What Most GCCs Take 4-5 Years to Reach’
In its 2023 alone, the centre hired around 130 team members, reaching 300 employees by the end of Q1 2024.
Image by Nalini Nirad
- By Shalini Mondal
India has become a top choice for global retail companies for setting up their global capability centres (GCCs), owing to the country’s skilled workforce.
Companies like Best Buy, 7-Eleven, Giant Eagle, Lululemon and Adidas established centres between 2020 and 2024.
According to an ANSR report, nearly 30% of the world’s top retail and consumer goods companies have established their GCCs in India. A report by Zinnov further highlights that these centres are powered by over 34,000 professionals, driving digital transformation and innovation for their global headquarters.
Among them, Wayfair, a Fortune 500 online home retailer, made its entry into the Indian market from a technology standpoint just over two years ago.
Unlike traditional expansions, where companies cautio
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Shalini Mondal
Shalini is a senior tech journalist, exploring the latest advancements in AI. When she's not reporting on the latest innovations, you can find her immersed in her next literary adventure.
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