How CME Group Evolved from a Service Hub to a Thriving CoE in India

Over the years, CME Group’s workforce in India has grown from 100 to nearly 750 employees.
Image by Nalini Nirad
In recent years, global capability centres (GCCs) have undergone a significant transformation, evolving from traditional back-office operations into hubs of innovation. Reports suggest that by 2030, GCCs will no longer exist in their current form. Instead, they will become an integral part of global organisations, adopting new models and focusing on business growth and revenue generation. GCCs in India are already leading this shift, with business leaders and general managers increasingly based out of these centres, taking on profit and loss (P&L) responsibilities. Companies like Citrix have embraced this model, placing global managers in India to drive strategic decision-making. A striking example of this transformation is CME Group’s India office in Bengaluru.  In an
Subscribe or log in to Continue Reading

Uncompromising innovation. Timeless influence. Your support powers the future of independent tech journalism.

Already have an account? Sign In.

📣 Want to advertise in AIM? Book here

Picture of Shalini Mondal
Shalini Mondal
Shalini is a senior tech journalist, exploring the latest advancements in AI. When she's not reporting on the latest innovations, you can find her immersed in her next literary adventure.
Related Posts
AIM Print and TV
Don’t Miss the Next Big Shift in AI.
Get one year subscription for ₹5999
Download the easiest way to
stay informed