- Published on July 3, 2025
- In AI Features, Global Tech, IT Services
Accenture Dares to Reinvent, But Will the Gamble Pay Off?
While the company’s unified services signal ambition in the AI era, leadership churn, scale complexity, and cultural inertia may hinder success.
- By C P Balasubramanyam
Starting September 1, Accenture will integrate all its core services, including strategy, consulting, marketing (known as Song), technology, and operations, into a unified business unit called Reinvention Services.
This move is designed to help clients transform more quickly by embedding AI and data at the very start of their journeys, rather than treating them as afterthoughts. Manish Sharma, CEO of The Americas at Accenture, will lead this new unit as the firm’s first chief services officer. All the heads of the existing service lines will report directly to him.
The goal is clear: to provide a single, cohesive service offering that reinforces Accenture’s position as a generative AI leader, enabling clients to adapt swiftly and effectively to technological and business changes.
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C P Balasubramanyam
Bala is a journalist covering Indian tech companies and startups from Bengaluru.
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