- Published on July 12, 2023
- In AI Features
Tech Cos Must Tread Slowly on AI Path to Dodge Economic Apocalypse
The recent Harvard study draws parallels between the previous tech revolutions in history and the AI wave.
- By Tasmia Ansari
Four months after Bengaluru-based finance start-up Dukaan laid off 90% of its support team because of an AI chatbot, the company’s CEO, Suumit Shah, decided to announce this on Twitter to boast the profitable impact of the company's previous decision.
https://twitter.com/suumitshah/status/1678460567000850450
Referring to the transformation in the company's performance, he highlighted that the time required for the initial response had reduced from 1 minute and 44 seconds to an instant. Further, the resolution time had slashed from an average of 2 hours and 13 minutes to 3 minutes and 12 seconds. “Given the state of the economy, startups are prioritising "profitability" over striving to become ‘unicorns', and so are we,” Shah said.
Dukaan is not the only one to take a
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Tasmia Ansari
Tasmia is a tech journalist at AIM, looking to bring a fresh perspective to emerging technologies and trends in data science, analytics, and artificial intelligence.
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