How This Coimbatore SaaS Firm Cracked Hidden Enterprise Problem Costing Millions
Founded in 2015, now based in Portland, Responsive supports more than 20% of Fortune 100 companies
- Published on April 17, 2018
- In Deep Tech
Story Of Haptik: How This AI-Based Conversational Platform Goes Beyond Just Peer-To-Peer Chat
Image by Haptik Team
- By Srishti Deoras
As soon as you open the Haptik website, you are welcomed by BotGuru, a chatbot assistant for helping users with queries. One of the world’s leading chatbot platforms is building similar applications for consumers, publishers and enterprises across the globe. Being at the forefront of the paradigm shift from apps to bots, Haptik is working across various chatbot use cases across retail, customer service, utility and lead generation. Counting Coca-Cola, HDFC Life, Samsung, Amazon Pay among others, as their clients, Haptik, founded in 2013 in Mumbai has a long way to go.
The Eureka Moment
Swapan Rajdev
Founded by Aakrit Vaish and Swapan Rajdev, Haptik came out in the market as a conversational platform when the term ‘chatbot’ had not become commonplace yet. Vaish recalls, “Sw
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Srishti Deoras
Srishti currently works as Associate Editor at Analytics India Magazine. When not covering the analytics news, editing and writing articles, she could be found reading or capturing thoughts into pictures.
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