Ahead of Q1 FY26 results at Wipro’s 79th Annual General Meeting, chairman Rishad Premji underscored the company’s commitment to agentic and generative AI, describing the technologies as central to Wipro’s future.
As the company nears its 80th anniversary, Premji said that AI is reshaping internal operations and client offerings alike.
“AI, especially generative and agentic AI, is becoming a game-changer. It’s helping us rethink how we work, uncover new growth opportunities and deliver great value to our clients,” said Premji.
Agentic AI is already being integrated into core business processes, with more than 200 intelligent agents developed in collaboration with cloud partners. These agents are independently handling tasks across departments such as HR, finance, and legal, driving scaled efficiencies and outcomes.
Premji noted that Wipro is moving from AI-augmented workflows to fully autonomous systems, marking a new phase in the company’s digital evolution. “Agentic AI is also making a tangible impact across Wipro’s internal operations,” he said.
Alongside this shift, the IT major is nurturing an AI-first workforce. Most employees have completed foundational training in generative AI, and more than 87,000 have received advanced upskilling tailored to their roles, which includes teams in HR, sales, finance, and delivery.
Reflecting on the challenges of FY25, CEO and MD Srini Pallia highlighted the volatile business environment and global uncertainties, particularly in the latter half of the fiscal year.
“In the fourth quarter, uncertainty deepened with new headwinds regarding the direction and quantum of tariffs,” Pallia said, noting how clients responded by reassessing their transformation initiatives.
Despite the turbulence, Wipro closed 63 large deals worth $5.4 billion, including two mega deals. Pallia emphasised that AI now plays a central role in every engagement.
During the Q4 FY25 earnings call, Pallia said that AI has been part of all deal conversations for a while. “But this year, it has actually become central to almost every opportunity, big or small,” Pallia said.
Read: ‘AI is Part of All Deal Conversations’: Wipro Secures 17 Big Wins Worth $1.8 Bn in Q4
When asked about the cannibalisation of deals because of generative AI, Pallia said that Wipro is now incorporating generative AI into all its solutions. “GenAI was not part of the earlier deals, but in the new deals, we’re going to infuse GenAI.”
“Some of the clients would want to adopt GenAI, and some are worried about the guardrails in terms of how China is going to deploy [the AI models],” Pallia said. In 3-4 quarters, Wipro will have better clarity on that. “But we are going to infuse AI into a solution before we go to the client.”
Looking ahead to FY26, Pallia said Wipro’s priorities include scaling its consulting-led, AI-powered transformation model.
