- Published on August 4, 2025
- In AI Features
Why IT companies are Offering GCC as a service
Service providers become essential partners by bringing in accelerators, frameworks, and proven methodologies
- By Shalini Mondal
Recently, Infosys chairman Nandan Nilekani said at the company’s recent AGM calling GCCs “critical clients,” demystifying the popular view of Indian IT’s rivalry with GCCs.
In fact, IT companies now view GCCs as high-value clients and revenue streams, given the obvious reasons that India hosts 1,600+ GCCs with 120 new centres opened in 2024 alone.
GCCs have now emerged as centres for AI labs, core product development and strategic tech delivery aligning perfectly with the strengths of Indian IT firms. This requires GCCs to depend on IT companies for talent acquisition and specialised services.
As a result, Indian IT firms are productising the GCC build-and-run model — offering everything from legal setup, infrastructure, hiring, compliance, to delivery governance as a pa
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Shalini Mondal
Shalini is a senior tech journalist, exploring the latest advancements in AI. When she's not reporting on the latest innovations, you can find her immersed in her next literary adventure.
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