- By Dr. Raul V. Rodriguez
Artificial Intelligence plays an important role in the pharmaceutical industry and the coming years there is simply no sign of the adoption of this cutting-edge technology slowing down. From making healthcare process automated to help in drug discovery, AI with machine learning can bring revolution in this industry. The key customer-oriented areas where AI is being implemented within the sector are the following:
1. Hands-On Speech Recognition System to analyse customer’s feedback.
Through natural language processing, audio and video files are transcribed from voice to text. These files shall be obtained from video-recordings from patients and customers speaking providing their opinion about a particular product or service. The dataset must be considerably large – more than 300 a
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Dr. Raul V. Rodriguez
Dean at Woxsen School of Business. He is a registered expert in Artificial intelligence, Intelligent Systems, Multi-agent Systems at the European Commission, and has been nominated for the Forbes 30 Under 30 Europe 2020 list.
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