Enterprises Beware: Agent-Washing Clouds the Future of AI
Vendors mislabel copilots as agents, raising regulatory and operational risks for firms chasing the promise of agentic AI.
- Published on August 18, 2025
- In IT Services
HCLTech GenAI Head Calls Out Agentic Washing in Indian IT
“Almost all deals now include AI. Distinguishing what constitutes AI revenue and what does not is vague."
- By Mohit Pandey
HCLTech is leading India’s IT sector in AI. Last quarter, the company entered into a multi-year partnership with OpenAI, making it the only major Indian IT firm with direct access to ChatGPT’s portfolio.
Apoorv Iyer, global head of GenAI practice at HCLTech, said the tie-up is a turning point and the impact is threefold.
“We were the only large SI chosen after a technical assessment,” Iyer told AIM. “The focus is on capability building, adoption of ChatGPT Enterprise, creating strong technical AI solutions with OpenAI, and taking them to customers in healthcare, manufacturing, and BFSI.”
Iyer said that HCLTech has early access to some of the OpenAI models and is working with them very closely to make sure they are evaluated well and benchmarked for use cases. “We als
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Mohit Pandey
Mohit writes about AI in simple, explainable, and often funny words. He's especially passionate about chatting with those building AI for Bharat, with the occasional detour into AGI.
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