A Global Capability Centre (GCC) is a central office established to manages business functions in a costs effective way. These functions include IT, human resources, finance, customer support, research and development to  help the company run smoothly worldwide.

Global Capability Centre (GCC) offers several benefits:

1. Cost Savings: By setting up in regions with lower labour costs, companies reduce their overall expenses.
2. Access to Skilled Talent: GCCs tap into local pools of skilled professionals, boosting expertise in key areas.
3. Improved Efficiency: Centralising operations streamlines processes, making them faster and more efficient.
4. Innovation: GCCs help drive new ideas, product development, and tech advancements.
5. Scalability: Companies can quickly expand their operations without significant investment.
6. Operations: With global locations, GCCs enable continuous operations across different time zones.

Companies set up Global Capability Centres (GCCs) in specific regions to save money by choosing areas with lower labour costs. They also look for places with skilled workers and good business conditions, like tax breaks or strong infrastructure. Regions with a similar language and culture to their target customers are preferred, as well as those close to important markets. Some companies also choose locations in different time zones to run operations around the clock and manage global markets efficiently.

A Global Capability Centre (GCC) drives innovation by bringing in new ideas, using skilled talent, and speeding up problem-solving. It focuses on R&D, technology, and digital transformation, helping businesses stay ahead with fresh solutions. GCCs also offer global insights, cost-effective innovation, and quick experimentation, ultimately contributing to continuous improvement and business growth.

Global Capability Centres (GCCs) are prominent across various industries, here are the top industries where GCCs are most commonly established:

1. Information Technology (IT) and Software Services.
2. Banking and Financial Services.
3. Telecommunications
4. Manufacturing and Automotive.
5. Pharmaceuticals and Healthcare.
6. Retail and E-Commerce.
7. Energy and Utilities.
8. Consumer Goods and FMCG (Fast-Moving Consumer Goods).
9. Aerospace and Defence.
10. Professional Services.