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- Published on July 24, 2025
- In IT Services
ServiceNow’s 18 AI Deals, 23% Revenue is Yet Another Wakeup Call for Indian IT
“Deal volume increased by 50% quarter-over-quarter, and they secured their largest Now Assist AI deal to date, valued at over $20 million,” CFO Gina Mastantuono said.
Image by Nalini Nirad
- By Mohit Pandey
ServiceNow has once again delivered on what Indian IT firms have been promising every time—turning generative AI into actual revenue.
In its second-quarter earnings, the California-based enterprise software company posted $3.11 billion in AI subscription revenue, a 23% jump from last year.
The company attributed its strong performance to the continued adoption of Now Assist, its flagship generative AI platform, through which it’s earning revenues.
“Every business process in every industry is being refactored for agentic AI,” said ServiceNow chair and CEO Bill McDermott in a release.
ServiceNow’s CFO Gina Mastantuono said that bookings for Now Assist “surpassed expectations,” and it was driven by an increase in the deals.
“ServiceNow holds a
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Mohit Pandey
Mohit writes about AI in simple, explainable, and often funny words. He's especially passionate about chatting with those building AI for Bharat, with the occasional detour into AGI.
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