The ARR Mirage

Annual recurring revenue, once a straightforward measure of contractual commitments, has morphed into an ambiguous, and at times manipulated, metric in venture capital. 
Image by Nalini Nirad
When 11x raised $50 million at a $350 million valuation from venture capital firms Andreessen Horowitz and Benchmark, the US-based AI startup proudly touted nearly $10 million in annual recurring revenue (ARR).  But months later, investigations revealed that the actual figure was closer to $3 million. The company, critics alleged, had been counting short-term trial customers of three months as if they were locked into full-year contracts.  While 11x disputed the findings of the investigation, this fiasco brought to light a deeper problem plaguing startup finance.  ARR, once a straightforward measure of contractual commitments, has morphed into an ambiguous and at times manipulated metric in venture capital.  As AI companies race to demonstrate explosive growth,
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Picture of Supreeth Koundinya
Supreeth Koundinya
Supreeth is an engineering graduate who is curious about the world of artificial intelligence and loves to write stories on how it is solving problems and shaping the future of humanity.
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