- Published on July 18, 2023
- In AI Trends
7 Best AI-Powered CRM Tools for Enterprises in 2024
AI-enabled CRM softwares and tools are helping enterprises manage their customers and boost sales productivity
- By Vandana Nair
The revenue of CRM software reached $48.7 billion in 2021 and is projected to grow at a CAGR of 14.2% from 2021 to 2028. By the end of 2023, 81% of organisations are expected to use AI-powered CRM systems for customer interactions.
To facilitate smooth functioning of businesses and bring forth easy sales conversions, a number of companies are now looking to adopt AI-powered softwares. When AI is integrated with CRM (customer relationship management) softwares, processes can be improved to produce efficient results.
From automating repetitive tasks such as entering and organising data, minimising mistakes, to enhancing decision-making through data analysis and providing valuable insights through predictive abilities, AI-enabled CRM software is transforming sales.
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Vandana Nair
As a rare blend of engineering, MBA, and journalism degree, Vandana Nair brings a unique combination of technical know-how, business acumen, and storytelling skills to the table. Her insatiable curiosity for all things startups, businesses, and AI technologies ensures that there's always a fresh and insightful perspective to her reporting. She now hosts her tech segment 'Point Break' on AIM Tv.
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