- Published on August 7, 2025
- In GCC
Are BFSI GCCs Killing the Future of Outsourcing?
AI & ML is projected to become the fastest-growing segment in the GCCs in BFSI market during 2024-2032.
- By Shalini Mondal
India’s BFSI (Banking, Financial Services, and Insurance) sector is slowly changing the very foundation of traditional IT outsourcing. Global financial giants are increasingly turning to their in-house global capability centres (GCCs) to handle work that was once the stronghold of Indian IT service providers.
BFSI GCCs are increasingly bringing in-house many critical and strategic technology functions. This shift is particularly evident in areas such as regulatory compliance, where firms are developing tailored regtech solutions to meet evolving global standards, cybersecurity, to ensure tighter control over sensitive financial data and core system modernisation, aimed at upgrading legacy infrastructure.
Additionally, capabilities like AI and machine learning for fraud detection, a
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Shalini Mondal
Shalini is a senior tech journalist, exploring the latest advancements in AI. When she's not reporting on the latest innovations, you can find her immersed in her next literary adventure.
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