Inside Tredence’s Milky Way, Where AI Agents Learn to Work Like a Team

Data analytics and AI services company Tredence is taking a bold step in enterprise AI with the launch of Milky Way, its new multi-agent decision intelligence platform. Positioned as a leap beyond traditional AI tools, Milky Way has been designed to function less like software and more like a team of collaborators that can think, reason, and solve problems alongside human decision-makers. Praveen Koushik Satyanarayana, director of customer experience management at Tredence, has been closely involved in conceptualising and building the product. Talking about the inspiration behind Milky Way, he told AIM: “Complex functions within the enterprise, like the job of an analyst, require numerous steps. There is no one tool today that does all of those things.” Milky Way introduces more